Lock devices remotely

You can remotely lock a device if it appears to be in an uncertain state, but a device wipe (factory reset) is not warranted.

  1. In the Admin Console, go to OMM > Okta Mobility Management.
  2. In the Device Name & User column, click the device you want to lock.
  3. On the Device Attributes page, click Device Actions on the upper-right side of the page.
  4. Click Remote Lock.
  5. Optional. Send a message and contact number to the device. For example, "Please return this phone to Vivek B" and a contact number.
  6. Click Remote Lock.