Events logged when adding, updating, or assigning certificates. See About Access Gateway Certificates and Certificate management for more information.

Invalid protected web resource value

Description: While adding an application using the Access Gateway Admin UI console, an attempt was made to generate a self-signed certificate based on an invalid Protected web resource file.

Messages:

  • 'value.gateway.info' is not a valid hostname.

Examples:

  • 2020-08-10 15:40:10.938 ERROR 1336 --- [ XNIO-2 task-11] c.okta.oag.web.rest.CertificateResource : 'value.gateway.info' is not a valid hostname.
  • Structured data:
    • None
  • Corrective action :
    • Examine the value of the associated applications Protected web resource and try again.
  • Missing protected web resource value

    Description: While adding an application using the Access Gateway Admin UI console, an attempt was made to generate a self-signed certificate based on an invalid or missing Protected web resource file.

    Messages:

    • No value for relayDomain

    Examples:

    • 2020-08-10 15:36:49.769 ERROR 1336 --- [ XNIO-2 task-2] c.i.s.web.rest.ExceptionHandlerAdvice : handleExceptions org.springframework.boot.configurationprocessor.json.JSONException: No value for relayDomain
  • Structured data:
    • None
  • Corrective action :
    • Examine the value of the associated applications Protected web resource, correct any errors, and try again.
  • Can't read certificate

    Description: While adding or updating a certificate using the Access Gateway Management console, an invalid certificate was provided.

    Messages:

    • Failed to read certificate.

    Examples:

    • 2020-08-10 15:42:30.583 ERROR 1336 --- [ XNIO-2 task-11] com.okta.oag.service.CertificateService : Failed to read certificate from file /opt/oag/nginx/ssl//test.crt. Error: /opt/oag/nginx/ssl/test.crt (Permission denied) This is generated while reading certificate and any certificate is lacking read permission.
  • Structured data:
    • None
  • Corrective action :
    • Ensure that the certificate being uploaded is valid and check permissions.
  • Invalid certificate format

    Description: While adding or updating a certificate using the Access Gateway Management console, an invalid certificate was provided.

    Messages:

    • Error: Could not parse certificate.

    Examples:

    • 2020-08-10 15:41:51.682 ERROR 1336 --- [ XNIO-2 task-11] com.okta.oag.service.CertificateService : Failed parse certificate file /opt/oag/nginx/ssl//test.crt. Error: Could not parse certificate: java.io.IOException: Empty input This is generated when certificate file being read is not a valid PEM format certificate file i.e. parsing error.
  • Structured data:
    • None
  • Corrective action :
    • Ensure that the certificate being uploaded is valid and try again.