Stop the Advanced Server Access server agent

The Advanced Server Access server agent on enrolled servers checks in with the system on a regular basis. After four days of no contact from a server, Advanced Server Access hides the server in the dashboard. You can halt communications between a server and Advanced Server Access by stopping the agent on the server. If the agent is restarted before the server's authentication token expires, then it will reappear in the list of enrolled servers.

Stop the agent on systems that use systemd to manage services

On systems that use the systemd system and service manager, you can stop the Advanced Server Access agent by entering:

sudo systemctl stop sftd

Stop the agent on systems that use upstart to manage services

On systems that use upstart to manage services, you can stop the Advanced Server Access agent by entering:

sudo service sftd stop

Stop the agent on Windows

You can stop the Advanced Server Access agent on Windows by using Windows PowerShell or from the Services app.

To stop the agent by using a Windows PowerShell:

  1. Select the Windows logo key  Windows 10 logo key.
  2. Enter PowerShell and click Windows PowerShell.
  3. In the Windows PowerShell, enter the command:

    stop-service sftd

To stop the agent by using the Services app:

  1. Select the Windows logo key  Windows 10 logo key.
  2. Enter Services and click Services.
  3. Right-click ScaleFT Server Tools and select Stop.

Related topics

Start the Advanced Server Access server agent

Remove the Advanced Server Access server agent