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Access Request Workflow

This is an Early Access feature. To enable it, please contact Okta Support.

The Access Request Workflow feature is a complete, multi-step approval workflow through which end usersIn Okta literature, we refer to "end users" as the people who have their own Okta home page (My Applications), using chiclets to authenticate into all of their apps. End users do not have any administrative control. When we refer to "users" we are generally referring to the individual(s) who have administrative control. can request access to apps. Admins can designate approvers to grant usersIn Okta literature, we generally refer to "users" as the people who serve as Okta administrators. When we refer to "end users" we are generally referring to the people who the administrators serve. That is, those who use Okta chiclets to access their apps, but have no administrative control. access for self-service applications.

This feature enhances Okta's provisioning solution, which typically is used by IT teams to automate account provisioning and SSOAn acronym for single sign-on. In a SSO system, a user logs in once to the system and can access multiple systems without being prompted to sign in for each one. Okta is a cloud-based SSO platform that allows users to enter one name and password to access multiple applications. Users can access all of their web applications, both behind the firewall and in the cloud, with a single sign in. Okta provides a seamless experience across PCs, laptops, tablets, and smartphones. access for users on their first day of employment. Later, users need access to job-specific applications that are often beyond an IT team's purview. The Access Request Workflow feature allows business application owners — rather than IT — to grant users access to apps and assign entitlements in apps that require them.

Use Access Request Workflow to:

  • Designate group and individual approvers
  • Create customize notifications
  • Add comments and notes
  • Configure customizable timeout rules

You can do all of this from the Okta AdminAn abbreviation of administrator. This is the individual(s) who have access to the Okta Administrator Dashboard. They control the provisioning and deprovisioning of end users, the assigning of apps, the resetting of passwords, and the overall end user experience. Only administrators have the Administration button (shown below) on the upper right side of the My Applications page. Dashboard. No programming or configuration files are required.