Okta agent support policies

Okta agent support policies ensure the security and functionality of Okta agents. When an Okta agent is no longer supported, it is deprecated and not eligible for bug fixes or other corrective action by Okta. If you experience functionality issues, make sure the installed Okta agent is supported before contacting Okta support.

The Okta agent support policy does not make existing Okta agents obsolete or change existing functionality. If you're unable to resolve an issue with an unsupported agent using traditional troubleshooting methods and you require assistance from Okta, you must upgrade the agent to a supported version.

The Okta agent support policy changes frequently. To confirm if an agent is supported, Okta recommends reviewing this topic often.

Okta Agent GA Release Support Policy EA Release Support Policy Release Version History
Okta Active Directory (AD) Agent

Current GA release and 24 months preceding it

Current EA release and 6 months preceding it

Okta Active Directory agent version history

Okta LDAP Agent

Current GA release and 24 months preceding it

Current EA release and 6 months preceding it

Okta LDAP Agent version history

Okta SSO IWA Web App

Current GA release and 2 releases preceding it

Current EA release and 2 releases preceding it

Okta SSO IWA Web App version history

Okta AD Password Sync Agent

Current GA release and 2 releases preceding it

Current EA release and 2 releases preceding it

Okta Active Directory Password Sync agent version history

Okta On-Prem MFA Agent

Current GA release and 12 months preceding it

Current EA release and 6 months preceding it

On-Prem MFA Agent Version History

Okta RADIUS Server Agent

Current GA release and 12 months preceding it

Current EA release and 6 months preceding it

Okta RADIUS Server Agent Version History

Okta Access Gateway Virtual Appliance

Current GA release and 12 releases preceding it

Current EA release and 12 releases preceding it

Okta Access Gateway Version History

Okta Provisioning Agent

Current GA release and 12 months preceding it

Current EA release and 12 months preceding it

Okta Provisioning agent and SDK version history

Related topics

Supported platforms, browsers, and operating systems