Review the Okta RADIUS agent logs

Depending on where you installed the Okta RADIUS Agent, data logs can be accessed from

  • Windows: C:\Program Files (x86)\Okta\Okta RADIUS Agent\current\logs
  • Linux: /opt/okta/ragent/logs

To increase the logging level:

  1. Open the log4j.properties file from the installation folder
    Windows: C:\Program Files (x86)\Okta\Okta RADIUS Agent\current\user\config\radius\.
    Linux: /opt/okta/ragent/user/config/radius.
  2. Change all three instances of info to debug. Which, when updated, should resemble:
    • log4j.logger.app=debug, app
    • log4j.logger.access=debug, access
    • log4j.rootLogger=debug, app, stdout