Get Organization Tickets

Get all tickets for a particular organization using the organization ID.

The organization ID is constant for your organization, but is not easy to discover using the Zendesk UI.  The easiest way to discover the organization ID is either using a previous card in the Flow - many of the Zendesk cards output the Organization ID that they are part of.

Alternately, to discover the organization ID of a particular organization, you can determine a Ticket ID from using the Zendesk UI, then create a Flow using the Read Ticket card using that Ticket ID as input -> one of the outputs will be the Organization ID.

Input Fields

  • Get By

    Organization ID (text): ID of the organization to query