Updated End User

Monitor Zendesk for any update on a user that is in contact list.

Output Fields

  • User

    • User ID(number) : The user identification code of the user.

    • Name(text) : The text name of the user.

    • Email(text) : The user's primary email address.

    • Phone(text) : The user's primary phone number.

    • Alias(text) : The user's alias which is displayed to end-users.

    • Role(text) : The role of the user.  Can be "agent", "end-user", or "admin".

    • Locale(text) : The locale of the user.

    • Locale ID(text) : The identification code of the user language.

    • Time Zone(text) : The user's timezone using tz database names. See Time Zone..

    • Created At(text) : Date and time that the user was created (for example, 2016-05-24T13:41:53Z).

    • Updated At(text) : Date and time that the user was most recently updated.

    • Active?(true/false) : Returns 'false' of the user has been deleted.

    • Verified?(true/false) : Returns 'true' if the user's identity has been verified.

    • Shared?(true/false) : Returns 'true' if the user is shared from another Zendesk instance.

    • Shared Agent?(text) : Returns 'true' if the user is an agent that is shared from another Zendesk instance.

    • Suspended?(text) : Returns 'true' if the user is currenly suspended.

    • Tags(list of text) : A comma-delimited list of tags associated with the user.

  • Custom Fields : A dynamically generated list of any custom fields associated with the user. More on custom Fields.