Citrix Gateway supported versions, clients, features and factors
The Citrix Gateway supports the following versions, clients, features and factors.
Supported Versions
This guide has been verified with the following Citrix Gateway versions:
- Version 10.5.x
- Version 11.x
- Version 12.x
- Version 13.0.x
Supported Clients
The following Citrix clients have been validated:
- Citrix Web Receiver
- Citrix Windows \ Mac Receiver
- Citrix iOS \ Android Receiver
Supported features
The following Okta features are supported:
- Authentication with Okta Credentials via RADIUS
- Authentication with Okta Credentials via SAML
- Multi-factor authentication via RADIUS
- Multi-factor authentication via SAML
- Group memberships/Attributes via RADIUS – passes the username and password to storefront for AD group permissions
Supported factors
The following MFA Factors are supported:

When integrating with Okta RADIUS, the maximum supported number of enrolled factors is dependent on the size of resulting challenge message. Okta recommends that no more than eight ( 8 ) factor be enrolled at one time.
MFA Factor | Password Authentication Protocol PAP |
Extensible Authentication Protocol - Generic Token Card EAP-GTC |
Extensible Authentication Protocol - Tunneled Transport Layer Security EAP-TTLS |
---|---|---|---|
Custom TOTP Authentication | Supported | Supported | Supported |
Duo(Push, SMS and Passcode only) | Supported | Not supported | Not supported |
Supported |
Supported |
Not supported |
|
Google Authenticator | Supported | Supported | Supported - as long as challenge is avoided. For example MFA only or password, MFA. |
Supported | Supported | Supported - as long as challenge is avoided. For example: MFA-only or password, MFA for TOTP. Push can work with primary auth + MFA as the push challenge is sent out-of-band. |
|
Supported |
Supported |
Supported |
|
Supported | Supported | Not supported | |
SMS authentication | Supported | Supported | Not supported |
Symantec VIP | Supported | Supported | Supported |
Supported | Supported | Not supported | |
Supported | Supported | Supported |

Note
The U2F Security and Windows Hello MFA factors are not compatible with RADIUS-enabled implementations.
For additional information about the RADIUS apps refer to Configuring RADIUS applications in Okta.