Reset multiple user passwords

Only orgs using Active Directory (AD) have the option to reset multiple user passwords. When you reset multiple AD users' passwords, an Account Password Reset email containing an auto-generated password is sent to the specified email addresses.

A bulk password reset option for Okta mastered users is not available.

  1. In the Admin Console, go to Directory > People.
  2. Click Reset Passwords.
  3. Optional. Filter the list by selecting Locked out, Expired token, or All.
  4. Select multiple users and click Reset Password.
  5. Click Reset Passwords in the Reset Password dialog.