Re-enroll an Okta Verify account on Windows devices
You can re-enroll your Okta Verify account if your admin has reset your Okta Verify authenticator.
Note for administrators: Okta Verify for Windows is only available on Okta Identity Engine.
Okta Verify features are available based on configurations made by your organization.
- On the Account details screen, click Re-enroll.
- Complete steps 10 to 12 of Add an account to Okta Verify by using a sign-in URL on Windows devices.
If you don't have the option to re-enroll, contact your help desk for additional support.