Re-enroll an Okta Verify account on Windows devices

You can re-enroll your Okta Verify account if your admin has reset your Okta Verify authenticator.

Note for administrators: Okta Verify for Windows is only available on Okta Identity Engine.

  1. On the Account details screen, click Re-enroll.

    2. The screenshot shows the Account Details screen error message and Re-enroll button.

    If you don't have the option to re-enroll, contact your help desk for additional support.

    The screenshot shows the Account Details screen error message without the Re-enroll button.

  2. Complete steps 10 to 12 of Add an account to Okta Verify by using a sign-in URL on Windows devices.

Related topics