Set a default Okta FastPass account on Windows devices

If you have more than one Okta Verify account that uses Okta FastPass, you can set the most frequently used account as your default Okta FastPass account. You can also change the current default account to a different account at any time.

Note for administrators: Okta Verify for Windows is only available on Okta Identity Engine.

Okta Verify features are available based on configurations made by your organization.

When you user enter you username or email during authentication, Okta Verify uses that account for Okta FastPass authentication. If you do not enter a username or email, Okta Verify uses the default Okta FastPass account, or a random account if a default account is not set up.

If your default Okta FastPass account is invalid, an error appears on the Account page. To resolve this problem, re-enroll your account or choose a different account as the default.

See Re-enroll an Okta Verify account on Windows devices.

  1. Open Okta Verify.
  2. For example, click Start and search for Okta Verify, click the Okta Verify desktop shortcut, or if the app is running, from the Windows system tray, right-click the Okta Verify icon > Open Okta Verify.

  3. On the Account screen, click the account you want as your default Okta FastPass account.
  4. If the Account details screen has a Default for Okta FastPass indicator in the top right corner, the account you selected is already set as the default and your process is complete; otherwise, proceed to step 4.
  5. The screenshot shows the Default for Okta FastPass indicator for Windows devices.

  6. Click the Set as default for Okta FastPass link.
  7. If you only have one account on your Account screen, this link is not available.

    The screenshot shows the Set as default for Okta FastPass link on the Account Details screen for Windows devices.

    A message confirms that the account is now your default Okta FastPass account.

    The screenshot shows the successful default account created message for Windows devices.

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