Check the health of your iOS device

You can view the security health of your device to identify if it's exposed to any security risks.

Okta Verify performs several security checks:

  • OS version: Indicates if the operating system (OS) version of your device is up to date.
  • Passcode is enabled: Indicates if your device is protected by a passcode.
  • Disk encryption: Indicates if the hard disk of your device is encrypted.
  • Touch ID or Face ID: Indicates if biometric verification is enabled on your device.

A green check mark confirms that your device meets Okta device security recommendations. A yellow exclamation mark indicates that you should change some settings to better secure your device.

  1. Open Okta Verify.
  2. Click the Device Health icon in the top-right corner.
    Device Health icon on the Okta Verify main page.

    If you must take any remediation actions, a badge appears on the Device Health icon.

    Device Health icon with pending remediation actions on the Okta Verify main page.
  3. View the health status of each security check for your device.
    • If all checks passed, your device is secure.
    • If you find warnings, follow the instructions in the table to fix the issues. For example, you might have to update the iOS version to include a security patch or to enable biometrics on your device (such as face recognition or fingerprint).
    Message Remediation

    Update to iOS version number

    Update your operating system.

    1. Make sure that your device is connected to a network and has enough battery life or is plugged in.

    2. On your device, go to Settings > General > Software Update.

    3. If an update is available, tap Download and Install.

    4. After the download is complete, tap Install Now.

      During the update process, your device might restart and show you a progress bar on the screen. When the update is complete, your device restarts and shows you the sign-in page.

    Set a passcode for the lock screen

    Set a passcode for the lock screen of your iOS device.

    1. On your device, go to Settings.

    2. Scroll down and tap Touch ID & Passcode or Face ID & Passcode, depending on your device model.

    3. Enter your current passcode or use Face ID or Touch ID to authenticate.

    4. Tap Turn Passcode On or Change Passcode if you already have one set up.

    5. Choose a six-digit passcode, or tap Passcode Options to choose a custom alphanumeric code or a four-digit code.

    6. Reenter your passcode to confirm it.

    Set passcode for lock screen and enable Touch ID or Face ID

    Enable Face ID or Touch ID on your iOS device.

    1. On your device, go to Settings.

    2. Scroll down and tap Touch ID & Passcode or Face ID & Passcode, depending on your device model.

    3. Enter your current passcode, or use Face ID or Touch ID to authenticate.

    4. To enable Face ID, tap Enroll Face. To enable Touch ID, tap Add a Fingerprint.

    5. Follow the instructions to scan your face or fingerprint. You may need to reposition your face or finger a few times until the device has a good scan.

    6. When the scan is complete, tap Continue.

    7. When your device prompts you, enable Face ID or Touch ID to unlock your device.

    If you need more details, refer to the support documentation for your device: Apple Support.

Related links

Manage Okta Verify settings on iOS devices