Sign in with Okta FastPass on Android devices

If the sign-in window prompts you to confirm your identity with Okta FastPass, and you select this option, you can access your app accounts securely without having to enter a password.

Note for administrators: This feature is only available on Okta Identity Engine.

Before you begin

Ensure that the latest version of Okta Verify is installed on your device.

Start this task

When you access an app or the Okta End-User Dashboard on your device, you might be prompted to authenticate with Okta FastPass:

Prompt to sign in using Okta FastPass Prompt to sign in with Okta FastPass

When you tap Use Okta FastPass or Sign in with Okta FastPass, Okta Verify checks your identity.

Confirm your identity as prompted.

  • If you enabled biometrics in your account, Okta Verify prompts you to scan your fingerprint.

    Fingerprint scanning prompt

  • Otherwise, tap the Okta Verify consent window.

    Okta Verify consent screen where you confirm your identity

As soon as you confirm your identity, you gain access to your app account or the apps dashboard.

If you don’t have the right account yet, or if your account requires additional setup, Okta Verify guides you through the setup.

In some cases, the Okta Verify app doesn’t open automatically to guide you through the Okta FastPass setup steps. However, the sign-in page provides instructions. Select No, I don’t have an account or Yes, I already have an account, and tap Next. Follow the instructions to add an account or to set up Okta FastPass in your existing account.

On the sign-in page you might be buided through Okta FastPass setup if Okta Verify doesn't open automatically.

When the setup is complete, you can use Okta FastPass to access your apps protected by Okta.

Known issues

  • Sometimes, when you try to access an app on your device in your native mobile browser, either from the End-User Dashboard or by using the app URL, you’re redirected to the app sign-in page. Although Okta FastPass and biometrics are enabled in Okta Verify on your device, you’re still prompted to enter your username and password in the sign-in window. To resolve this issue, follow these steps: 
    1. Go to the Okta End-User Dashboard.
    2. Find the icon of the application that you want to access.
    3. Tap the gear in the upper-right corner to open the Settings menu.
    4. Tap Reveal Password.
    5. Copy the password and paste it on the app sign-in page in your native browser.

    You can now access your app account.

  • If you open an Android native app and try to sign in to your account with Okta FastPass, Okta Verify doesn’t open in the web view. Instead, you receive the message Additional setup required to use Okta FastPass and setup instructions. Ignore the setup instructions and use a different security method to access your app account.

Related topics

Sign in with Okta Verify on Android devices