Okta Mobility Management

Okta Mobility Management (OMM) secures your mobile device and configures it to access your work email, calendar, contacts, and applications. If your administrator enabled OMM, you must enroll in the service.

Before you begin

  • If your organization uses Okta FastPass, you can’t use Okta Mobile. To access your applications, go to the Okta Dashboard in the mobile browser, or tap Open dashboard in Okta Verify.

    To check if you use Okta FastPass, open Okta Verify and tap your account. If Okta FastPass has a green checkmark, your organization uses the Okta FastPass sign-in method.

  • During OMM enrollment you are prompted to set a PIN or password on your mobile device. The Okta policy allows for a 4-digit pin.
  • The privacy of your data is important to Okta. Your personal data remains separate from your company's data and it not accessible to your organization. Okta manages only the information that is required to secure and protect corporate data. The following list shows what kind of data is managed by OMM:

    What OMM can see

    What OMM can’t see

    Device namePersonal mail, calendars, and contacts
    *Phone numberSMS or text messages
    Serial numberBrowser history
    Model name and numberFaceTime or phone call logs
    Capacity and space availablePersonal reminders and notes
    OS version numberFrequency of all use
    **Names of installed appsDevice location

    *As derived from company directories, not from the phone.

    **For personal apps, OMM can see only the app names, but not the app content.

  • OMM can deprovision only your work accounts and work applications, and only in accord with a special request with IT. If your device is stolen, consider factory reset to erase all of its content. Note that your IT department can also factory reset your device.
  • The following procedures assume that you are currently an Okta user and assigned to a group that includes a mobile policy.