Manage an approval sequence
You can edit an approval sequence to change questions, approval tasks, or customs tasks, or delete it.
- Sign in to the Admin Console as a super admin.
-
In the Admin Console, go to .
- Click Access requests.
- Click + Create condition Then, click Select sequence.
-
Alternatively, open the options dropdown menu associated with any condition that has a Disabled status and click Edit. In the Approval sequence section, click Change sequence.
- Select the sequence you want to change or delete.
- Open the dropdown menu.
- Optional. Click Delete to delete the sequence.
Deleting a sequence can cause other conditions that use it to become invalid and prevent users from requesting access. To fix an invalid condition, complete the steps to edit a condition.
- Optional. Edit the sequence:
- Click Edit.
- Make the required changes to the sequence. Changing a sequence affects all other conditions that use it.
To ensure that the approval sequence works as expected, don't assign more than one approval task to the same approver. The request assignee can manage the request if a task gets unassigned.
- Click Save. The changes you made to the approval sequence affect all access request conditions that use this sequence.
- Click Update.
- Optional. To use the updated sequence for the access request condition, complete the following steps:
- Go back to the Approval sequences page.
- Click on a sequence to select it.
- Click Refresh.
- Click Select sequence.
- Click Update on the Access request condition page.
If your org has Access Governance - Delegates enabled, super admins and users (approver, task assignee, or request assignee) can assign another user as a delegate to complete governance tasks for them. This helps ensure that governance processes don't stall when approvers are unavailable or tasks need to be rerouted to a different stakeholder for a long period. See Assign delegate from the Admin Console and Manage delegates.