Custom email templates

Email templates in Identity Engine switch from Expression Language to Velocity Template Language. This means that there’s now a single set of email templates: admins don’t have to choose between Identity Engine templates and Classic Engine templates.

The enhanced functionality that currently allows for One-Time Password (OTP) code remains in the following templates:

  • Active Directory Password Reset
  • Active Directory Password Unlock
  • LDAP Forgot Password
  • Reset Authenticator
  • Unlock Authenticator

Admins don't have to perform any manual tasks to upgrade custom email templates from Classic Engine to Identity Engine. During the upgrade, code applies Velocity syntax and then merges the templates. Admins should perform a one-time validation that their customizations are correct.

After upgrade, the only difference in the Admin Console is a streamlined selection process. All templates now use Velocity Template Language only.

Related topics

Customize an email template