Office 365 integration FAQs
What should I do if I want to configure multiple Office 365 domains under one tenant?
You can use Automatic WS-Federation to configure multiple Office 365 domains in one app instance. See Federate multiple Office 365 domains in a single app instance.
However, if you are using Manual (PowerShell) WS-Federation, you need to configure a separate instance of the Microsoft Office 365 application within Okta for each domain you have in your office tenant. For example, if you have five domains under your office tenant, you would have five office apps in Okta, each pointed to the Microsoft 365 tenant but set with a different domain. See Add Office 365 to Okta.
Can my users access Office 365 using POP and IMAP?
They can but we can't secure them through MFA since they don't use Modern Authentication.
We strongly recommend disabling these protocols in your Office 365 tenant. To disable these legacy protocols in your Office 365 tenant, refer to the Microsoft Support documentation.
Why don’t I see options to license and roles while assigning the Office 365 app?
It’s probably because you haven’t set up Okta for provisioning users into Office 365. See Provision users to Office 365.