Check device registration in Okta Verify

Confirm that your device is registered with Okta.

Before you begin

  • Client devices must be running Okta Verify for macOS version 9.65 or later, or Okta Verify for Windows version 6.12 or later.
  1. In the Okta Verify app, check your list of accounts for a device registration entry with your Okta org URL.
  2. Open the account and confirm that the device is registered with Okta.
  3. In the Admin Console, go to Directory > Devices.
  4. Select your device from the list.
  5. Ensure that both the Device security signals and Device identifiers sections are populated, and that no users are registered on the device.
  6. Check your System Log for entries labeled Bind client certificate and Create device enrollment to confirm registration.

If device registration fails on Windows, try restarting the device. If that doesn't work, contact your admin.