Sync entitlements from provisioning-enabled apps
Before you begin
Enable Create Users and Update User Attributes for a provisioning-enabled app that has Governance Engine and provisioning enabled. These settings ensure that entitlements are assigned accurately. To set these options, go to the Provisioning tab of the app instance, and then select To App under Settings.
Detect and import user entitlement changes from downstream apps
When imports are enabled from an app to Okta, Okta identifies during an import whether user entitlements changed in the downstream app. If Okta detects changes to a user's entitlements, their existing grants in Okta are removed and the user is assigned a custom grant of entitlements.
Automatically refresh entitlements from downstream apps
If provisioning is enabled, Okta refreshes the entitlements from the downstream system during full imports.
Manually refresh entitlements from downstream apps
Entitlements can be manually refreshed from the Provisioning tab:
Select the app instance.
Go to the Provisioning tab.
Click Edit, and then click Save. This pulls the app's entitlement values from the downstream system into Okta.