Zoho Mail supported features

This table lists the features and functionality available with a Zoho Mail integration.

Feature

Description

Push new users New users created through Okta are also created in Zoho Mail.

To create new users and manage roles, users must have a Governance-enabled instance.

A role assignment is required when new users are created in Okta. A user can be assigned one of three roles: Admin, Member, or Super Admin. If no role is selected when assigning the user in Okta, then the user's role is set to Member by default. The Member role is also set as default if the Zoho Mail instance isn't Governance-enabled. See Zoho Mail Roles and Privileges.

Push user deactivation

Deactivating the user or disabling the user's access to the app through Okta also deactivates the user in Zoho Mail.

Push profile updates

Updates made to the user's role through Okta are applied to Zoho Mail profiles.

To update roles, users must have a Governance-enabled instance. Note that users can only have one role assignment (Admin, Member or Super Admin).

Import new users Users created in Zoho Mail are imported into Okta.
Import profile updates Updates made to a user's profile in Zoho Mail are downloaded and applied to the profile fields stored locally in Okta.
Reactivate Users Reactivating or enabling the user through Okta reactivates or enables the user in Zoho Mail.
Import user schema Imports the user schema from Zoho Mail into Okta. This is also known as schema discovery.
Entitlement Management Zoho Mail supports Entitlement Management. See Entitlement Management.