Activate a user sync job

End of sale announcement

Effective May 1, 2026, Okta will no longer sell or renew Advanced Server Access. Existing customers must migrate to Okta Privileged Access within one year of their next scheduled renewal date to maintain service.

Read the FAQ and learn more about Okta Privileged Access.

Activate a user sync job before it connects to your Active Directory domain. During this process you must specify how often the job should attempt to discover users within the domain.

  1. Open the Advanced Server Access dashboard.

  2. Go to Connections and select an existing connection.
  3. Go to the User Sync tab.
  4. Identify an inactive job. See Create a user sync job.
  5. Optional. Run a test. See Test a user sync job.
  6. Set a schedule. To reduce server load for daily jobs, the system randomly starts the job within 60 minutes of the specified time.
  7. Click Activate.

After activation, the sync job runs immediately. To maintain performance, Advanced Server Access limits user discovery to 10,000 Active Directory users per AD job.