How display language is determined

Existing end users (activated) — Okta evaluates these sources in the following order to determine which supported language is displayed to activated end users in their Okta instance:

  1. End user's Display Language setting. See End users: set up display language.
  2. Cookie that holds the web browser's current language setting. Relevant in a shared-terminal scenario where multiple operators use the same browser. The browser displays in the language that the most-recently authenticated user configured in their Okta End-User Dashboard > <username> > Settings > Display Language assuming they've configured a display language.
  3. Language configured in the browser settings.
  4. Value of the user's locale property.
  5. Org-wide display language is displayed to all users unless overridden by any of the preceding sources.

New end users (not activated) — The Welcome email that Okta sends to new end users is localized in the language in users' locale property (if specified) instead of the display language configured for your org (if different).