Okta agent support policies
Okta agent support policies ensure the security and functionality of Okta agents. When an Okta agent is no longer supported, it is deprecated and not eligible for bug fixes or other corrective action by Okta. If you experience functionality issues, make sure the installed Okta agent is supported before contacting Okta support.
The Okta agent support policy does not make existing Okta agents obsolete or change existing functionality. If you're unable to resolve an issue with an unsupported agent using traditional troubleshooting methods and you require assistance from Okta, you must upgrade the agent to a supported version.
The Okta agent support policy changes frequently. To confirm if an agent is supported, Okta recommends reviewing this topic often.
| Okta Agent | GA Release Support Policy | EA Release Support Policy | Release Version History |
|---|---|---|---|
| Okta Active Directory (AD) agent |
Current GA release and 24 months preceding it |
Current EA release and 6 months preceding it |
|
| Okta LDAP Agent |
Current GA release and 24 months preceding it |
Current EA release and 6 months preceding it |
|
|
Okta SSO IWA Web App |
Current GA release and 2 releases preceding it |
Current EA release and 2 releases preceding it |
|
|
Okta AD Password Sync Agent |
Current GA release and 2 releases preceding it |
Current EA release and 2 releases preceding it |
|
|
Okta On-Prem MFA Agent |
Current GA release and 12 months preceding it |
Current EA release and 6 months preceding it |
|
|
Okta RADIUS Server Agent |
Current GA release and 12 months preceding it |
Current EA release and 6 months preceding it |
|
|
Okta Access Gateway Virtual Appliance |
Current GA release and 12 releases preceding it |
Current EA release and 12 releases preceding it |
|
|
Okta Provisioning Agent |
Current GA release and 12 months preceding it |
Current EA release and 12 months preceding it |