Initiate failover and failback for your org
Early Access release. See Enable self-service features.
Use the Okta Disaster Recovery Admin app to initiate a failover for your org in the event of a regional failure. Then initiate a failback for your org when the region returns to normal. For updates on the Okta system status, see Okta status.
Before you begin
- You have the super admin role, or a custom admin role that has permission to initiate disaster recovery. A custom admin role should include the Manage disaster recovery permission and the Business Continuity resource. See Use custom admin roles.
- If your server or network policies restrict traffic to certain IPs, allow access to the Okta cell IPs. See Allow access to Okta IP addresses.
Initiate a failover
- Sign in to your Okta End-User Dashboard.
- Click the Okta Disaster Recovery Admin tile.
- Enter your username and password. The Self Service Enhanced Discovery console opens and shows a status of Not failed over for your org.
- Click Initiate failover. The Failover dialog opens.
- Read the text in the dialog, and then click the checkbox at the bottom.
- Click Failover. The org shows a status of Failed over.
After you initiate a failover for your org, a system.dr.failover event appears in the System Log, and the org's super admins receive an email notification.
Initiate a failback
- Sign in to your Okta End-User Dashboard.
- Click the Okta Disaster Recovery Admin tile.
- Enter your username and password. The Self Service Enhanced Discovery console opens and shows a status of Failed over for your org.
- Click Initiate failback. The Failback dialog opens.
- Read the text in the dialog, and then click the checkbox at the bottom.
- Click Failback. The org shows a status of Not failed over.
After you initiate a failback for your org, a system.dr.failback event appears in the System Log, and the org's super admins receive an email notification.