Download logs

To download logs:

  1. Navigate to your Access Gateway instance.
  2. Select the Logs tab.
    Select the Logs tab.
  3. Select the Log Storage pane.
  4. In the Download pane, using the date picker select a date for the download.


  5. Click Prepare download.
    You can click Cancel at any time to cancel the preparation or download of a log.
    Info

    Note

    Depending on the number of Access Gateway instances and other factors, the preparation of the download may take several minutes.

  6. Click Download to download the generated log file. Click Delete to cancel.
  7. Navigate to location where the log file was downloaded and extract the contents as required.

 

Template: Note. Convert this snippet to text (right-click/ctl-click for menu), delete this paragraph, and then start typing next to the icon. Note: For copied contend, to retain proper alignment, ensure the paragraph style under the heading retains the tag p.noteContent, or reset it.

Note

A minimum of 2GB of free disk is required to download logs. See About logging storage for instructions on examining log storage.