Basic health check
This check list can be used to identify the root cause of most issues to ensure that all relevant components of the solution are working properly.
Are the required DNS entries in place? Including addresses for:
Is the Access Gateway reachable?
Is Okta Org configured?
Is the Okta API key that was used to configure Access Gateway active?
|3||Internal Application protected by Access Gateway||
Is backend app up and running (all endpoints)?
Is backend app reachable without Access Gateway?
Is Access Gateway able to reach the application?
Is the firewall allowing all the traffic to and from Access Gateway?
Can Access Gateway communicate with each backend application endpoint?
Can Access Gateway communicate with Okta (TCP 443)?