ServiceNow UD SSO Migration Guide


OVERVIEW

This document provides instructions to migrate your existing ServiceNow integration to use Universal Directory (UD)


WHAT'S NEW

The following features are new for ServiceNow UD

  • Support for ServiceNow Geneva version and above
  • User Schema Discovery support with unlimited custom attributes
  • Flexible user attribute mapping support
  • The Okta ServiceNow plugin is no longer required for provisioning

PROCEDURES

Migrating your existing ServiceNow integration to use UD consists of the following steps: