Workday Email and Phone Writeback


OVERVIEW

We have added the ability to write back email and phone number attributes to Workday.

With this new writeback feature, we allow Okta, as well as Active Directory, or any other Profile MasterA profile master is an application (usually a directory service such as Active Directory, or human capital management system such as Workday) that acts as a source of truth for user profile attributes. A user can only be mastered by a single application or directory at any one time. For more details, see the Profile Master page. When users are mastered by attribute, we call this attribute-level mastery (ALM). ALM delivers finer grain control over how profiles are mastered by allowing admins to specify different profile masters for individual attributes. Profile mastering only applies to Okta user profiles, not app user profiles. For more details, see Attribute Level Mastering. to update Phone Number and Email Workday attributes. Note that no other Workday attributes are supported at this time.

Workday writeback for email and phone number requires the following feature flags. Contact Okta Support to enable them.

  • ALLOW_BOTH_PROFILE_MASTERING_AND_PUSH
  • ATTRIBUTE_LEVEL_MASTERING

PREREQUISITES

Set up provisioning for Workday, as described in Workday Provisioning.


PROCEDURES


APPENDIX A


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