UKG Pro prerequisites and known issues

These are the prerequisites for integrating UKG Pro with Okta:

  • EmployeeNumber is a required attribute when using Push Profile Updates.

  • EepPersonID is a required field for integration with Okta and it must be included in all UKG Pro reports used in the integration.

  • Business Integration access in UKG Pro is required for admins.

  • UKG Pro service account creation requires a BI Consumer (Core) role to access the report. Log a ticket with UKG Pro to add the BI Consumer (Core) role to your service account.

  • The following UKG Pro service account permissions for Web Services are required for Okta writeback:

    Web Service Add View Edit Delete Scope
    Employee Person ● ● Push profile update
    Employee Phone Information ● ● ● ● Push profile update for US employee
    Employee Global New Hire ● ● ● ● Push profile update for global employee

These are the known issues with UKG Pro integrations:

Phone number length is limited to a maximum of 10 digits.