Disabling SSL Pinning
For agents on a network containing a web security appliance, it might be necessary to disable SSL pining. During this task we will disable SSL pinning using an agent property.
This page is only applicable to On-Prem MFA agent versions 1.3.0 or later.
- Open the folder where the Okta RSA agent resides. The default installation folder is C:\Program Files (x86)\Okta\Okta RSA Agent\ OR C:\Program Files (x86)\Okta\Okta On-Prem MFA Agent\
- From this folder, navigate to current\user\config\rsa-securid\config.properties. Before making changes, we recommend creating a back up of this file. Using a text application such a Notepad, open the file current\user\config\rsa-securid\config.properties residing in the Okta RSA agent installation folder.
- As line 6, add sslPinningEnabled = false
- Save the file.
- Restart the Okta On-Prem MFA Agent service using the available Windows administrative tools.