Configure email notifications for an admin role

This is an Early Access feature. To enable it, go to Settings > Features in the Okta Admin Console and turn on Custom Administrator Roles.

Super admins can set default email notifications for all admins in their org. Most admins have their own set of available Email notifications. The exceptions are report, group membership, and third-party admins, who may receive global Okta communications but are not eligible for system notifications.

After you configure these settings, admins will only receive emails for groups, apps, or users that they have permission to view. For example, an app admin who is subscribed to app-related email notifications will only receive notifications about the apps they are constrained to.

Before you begin

  • Ensure that you’re signed in as a super admin.

Start this task

  1. In the Admin Console, go to Security > Administrators.
  2. Click the Roles tab.

  3. Locate the role you want to configure email notifications for and select Edit > Edit role notifications.

  4. Select the email notifications the role should have.

  5. Click Save.

Email notifications

Email Notification
Super Admin
Org Admin
Read-only Admin
Mobile Admin
Group Admin
App Admin
Help Desk Admin
API Access Management Admin
Report Admin
Group Membership Admin
Custom Admin
System Notifications
User lockouts ●^ ●^     ●*^       ●**
User deprovisions ●^    


(Google apps and Android for Work only


(OIDC apps only)

App user import status ●^ ●^  


●^       ●**
On-Premises Provisioning, and Okta On-Prem MFA Agents disconnects and reconnects  


IWA agents disconnects and reconnects  


AD agents disconnects and reconnects  


LDAP agents disconnects and reconnects  


Rate limit warning and violation    


Free org has been upgraded and licensed    


Users reporting suspicious activity  


Custom domain certificate renewal reminder


Okta Communications
Okta release notes and announcements

Trust incidents and updates ●** ●** ●** ●** ●** ●** ●** ●**     ●**
Scheduled system updates ●** ●** ●** ●** ●** ●** ●** ●**     ●**

* Notifications are sent only to admins authorized to unlock users.

** Off by default.

^ Off by default for orgs created after Sept 5th, 2018.


  • Individual admins can set their own email notification preferences. See Configure your email notifications.

  • When you edit an admin type’s email notifications, any custom notification preferences that individual admins set up are restored to their type defaults (this occurs regardless of the admin type that you edited).
  • Rate limit warning and violation: All admins receive notification banners in the Admin Console and emails about their org-wide rate limit usage. Notifications flag warnings and violations. See Rate limits overview to better understand rate limits and Set up rate limit notifications for instructions on enabling rate limit notifications.

  • Admins with more than one role receive all of email notification types selected for each of their assigned roles.

Related topics

Set up contacts

Configure client-based rate limiting

Set up rate limit notifications

Give access to Okta Support