MFA for Windows Credential Provider

Users can use the Okta Credential Provider for Windows to prompt users for MFA when signing in to supported domain joined Windows machines and servers with an RDP client.

Additionally, with version 1.2+ of the agent (EA), end users can reset their Active Directory passwords without contacting their administrators. This is done with a “Reset Okta Password” link on the sign-on screen.

Before you begin

Requirements for installing the Okta Credential Provider for Windows:

Proxy Configuration: The Okta Credential Provider for Windows does not support a discrete proxy configuration but will obey system level proxy configurations. To understand management of proxies on Windows machines, refer to www.technet.com.
The Windows machine used for installation must have an active internet connection with port 443 open.
The installing account must have administrative rights to install the Okta Windows Credential Provider Agent, Visual C++ Redistributable and .NET 4.0+.
Inline enrollment is not supported.
End users cannot enroll a factor during an RDP sign in. End users must have enrolled their MFA factors previously. End users without an enrolled factor receive an authentication failed response from Okta when attempting to sign into a Windows server using RDP.

Important

TLS 1.2 is required. For information on enabling TLS 1.2 in .NET and in Microsoft Internet Explorer browsers, see Okta ends browser support for TLS 1.1.

Supported OS

The Okta Credential Provider for Windows agent can be installed on the following:

Windows Server 2019 - v1.3.0 and later.
Windows Server 2016
Windows Server 2012
Windows Server 2012 R2

Supported factors

The following MFA factors are supported:

Okta Verify

Note

Okta Verify supports Send push automatically and Do not Challenge for the next X hours options. These options are managed locally via browser cookies. If the browser is configured to automatically clear cache and cookies on window close then these settings would need to be set again anytime a new browser window is opened or any time cache and cookies are cleared.
Voice Call
On-Prem MFA (RSA)
Email
SMS Authentication
Google Authenticator
YubiKey
Symantec VIP
Security Question
Custom TOTP Authentication

Typical workflow

Task	Description
Download the agent	Download the Okta Credential Provider for Windows Agent from the Settings > Downloads page your in Okta org. The agent is found in the MFA Plugins and Agents section. Ensure the agent is downloaded to the machine where it will be installed.
Configure Okta org	Before installing the Okta credential provider for Windows, your org must have configured: Required MFA factors, an appropriate [optional] group, and have added the Microsoft RDP (MFA) app.
Assign users	All users who login to any machine that has the Credential Provider installed will need to be assigned to the Microsoft RDP (MFA) app.
Install the agent	Okta Credential Provider for Windows supports standard and silent install. Install the agent as described.
Test and verify	Complete the installation by verifying the end-user sign in process.
Troubleshoot	If required, troubleshoot the agent.