Read Incident
Access information on an incident in your PagerDuty instance.
Unless otherwise indicated, field type is text.
Input
Read By
- Incident Key: The unique key that identifies the incident to which a PagerDuty trigger event was applied. An incident key is assigned to an incident to help prevent duplication.
Output
Incident
-
Name: A short description of the incident.
-
Incident ID: The identifier that you can assign to an incident.
-
Incident Number(number): The numeric identifier automatically assigned to the incident in your PagerDuty instance.
-
Created At: The date and time when the incident was created.
-
Status:The state of the incident:
Triggered
,Acknowledged
, orResolved
. -
Pending Actions(list of objects):
-
Type: Options that determine how incidents are dealt with once they are triggered:
unacknowledge
,escalate
,resolve
, orurgency_change
. -
At: The number of minutes after which one of the four options on triggered incidents takes effect.
-
-
Urgency: This feature determines how a team is notified based on the criticality of an incident:
-
High
: The incident requires immediate attention. -
Low
: The incident does not require prompt action.
-
-
Type: The type of integration that can be used to trigger an incident. The type can be
incident
orincident_reference
. -
URL: The URL to view an incident in your PagerDuty instance.
Service
-
Name: The name of a service against which incidents are opened. For example, an application or component.
-
Service ID: The unique identifier of the of a service.
-
Type: The type of integration for the service. The type can be
service
orservice_reference
. -
URL: This URL of an integrated application or component within your PagerDuty instance.
Escalation Policy
-
Escalation Policy ID: The identifier that was automatically assigned to the escalation policy. An escalation policy ensures the right people are notified at the right time when an incident occurs.
-
Type: The type of escalation policy. The type can be
escalation_policy
orescalation_policy_reference
. -
Summary: The description of the escalation policy, including user and schedule targets.
-
URL: The URL to view an escalation policy within your PagerDuty instance.
Last Status Change
-
Updated At: The date and time of the latest update to an incident.
-
Updated By ID: The identifier of the person who made the latest update to an incident.
-
Type: The method by which an incident was updated; either email or API.
-
Name: The name of the service against which an incident was updated.
-
URL: The URL of the updated incident.