Search Incidents

Search for one or all matching incidents in ServiceNow.

Note

Each search field is considered cumulative, meaning that if you enter two criteria, the result will be the group that matches both criteria.

Options

Field Definition Type Required
Result Set
  • First matching incident
  • All matching incidents
Dropdown TRUE

Input

The input fields on this card are dynamically generated based on your ServiceNow instance. The input fields will include the default fields provided by ServiceNow as well as any custom fields you've added.

Output

The output fields on this card are dynamically generated based on your ServiceNow instance. The output fields will include the default fields provided by ServiceNow as well as any custom fields you've added.

Related topics

ServiceNow connector

About the elements of Okta Workflows

ServiceNow Reference