Connections
Using any event or action card in a flow requires a connection with the third-party app to which it belongs.
For example, both the Create User card for Salesforce and the New Email event card for Gmail need a connection to the Salesforce and Gmail apps, respectively.
You can create connections at either the folder level or the org level.
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Folder-level connections can only be used by flows within the folder where they were created.
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Org-level connections can be used by any flow within a folder after they're added to it.
Choose a connection for a card
When you first add a card, Okta prompts you to choose a connection. If you've already used a connection for that app, that connection is selected by default.
The process of creating a connection depends on the app and the authorization type required by the service. Most Connectors have an authorization section that outlines how to configure the connection for that app.
Create multiple connections
You can also create multiple connections for the same app, using different user accounts. This can also be useful for configuring multiple environments such as your test, staging, or production environments.
Manage these connections in the Workflows platform by going to the Connections page.
Update a connection
After you've selected a connection, you can modify any settings by clicking the connection name at the top of the card. If a connection isn't working, or any required options are missing, Okta displays a red icon beside the connection name. A green check mark indicates that the connection is healthy, including all required options.