Use case: Send notifications for lifecycle activity

Notify users or admins about relevant lifecycle events such as provisioning, deprovisioning or suspension.

Summary of Use Case

Problem: An IT administrator needs to be notified when a new user is added or removed from an appAn abbreviation of application. Essentially, it is a web-based site used to perform any number of specific tasks, and requires authentication from end users by signing in., when a user is suspended, or when a user performs a specific action.

Solution: Workflows triggers a custom notification through email or a chat application as a result of any lifecycle event.

Applications: Connectors that support lifecycle management combined with Gmail, Outlook, PagerDuty, and ServiceNow. See Workflows' full list of available connectors.


For a detailed tutorial to implement this flow, see Basic Notifications Flow.

Sample Flow 1

Sample Flow 2

Guidelines and limitations