Use case: Send notifications for lifecycle activity
Notify users or admins about relevant lifecycle events such as provisioning, deprovisioning or suspension.
Summary of Use Case
Problem: An IT administrator needs to be notified when a new user is added or removed from an app, when a user is suspended, or when a user performs a specific action.
Solution: Workflows triggers a custom notification through email or a chat application as a result of any lifecycle event.
Applications: Connectors that support lifecycle management combined with Gmail, Outlook, PagerDuty, and ServiceNow. See Workflows' full list of available connectors.
For a detailed tutorial to implement this flow, see Basic Notifications Flow.
Sample Flow 1
Sample Flow 2
Guidelines and limitations
- Limits in downstream apps can prevent the successful execution of Flows.
- This use case is intended for an organization's internal notifications. Messaging for a large numbers of external end users is not supported.
- Okta event hooks have a daily limit of 100K transactions per day.
Workflows system-wide limits also apply. See Learn about Workflows limits.