Use case: Send notifications for lifecycle activity
Notify users or admins about relevant lifecycle events such as provisioning, deprovisioning or suspension.
Summary of Use Case
Problem: An IT administrator needs to be notified when a new user is added or removed from an appAn abbreviation of application. Essentially, it is a web-based site used to perform any number of specific tasks, and requires authentication from end users by signing in., when a user is suspended, or when a user performs a specific action.
Solution: Workflows triggers a custom notification through email or a chat application as a result of any lifecycle event.
Applications: Connectors that support lifecycle management combined with Gmail, Outlook, PagerDuty, and ServiceNow. See Workflows' full list of available connectors.
For a detailed tutorial to implement this flow, see Basic Notifications Flow.
Sample Flow 1
Sample Flow 2
Guidelines and limitations
- Limits in downstream apps can prevent the successful execution of Flows.
- This use case is intended for an organization's internal notifications. Messaging for a large numbers of external end usersEnd users are people in your org without administrative control. They can authenticate into apps from the icons on their My Applications home page, but they are provisioned, deprovisioned, assigned, and managed by admins. is not supported.
- Okta event hooks have a daily limit of 100K transactions per day.
Workflows system-wide limits also apply. See Learn about Workflows Limits.