Palo Alto Networks supported features and factors

Palo Alto Networks supports the following versions, clients, features and factors.

Supported features

The following Okta features are supported:

Feature	Supported	Notes
Authentication with Okta Credentials via RADIUS	Yes
Authentication with Okta Credentials via SAML.	No	The RADIUS Integration for Palo Alto VPN does not support SAML.
Multi-factor authentication via RADIUS	Yes
Multi-factor authentication via SAML	Yes	The RADIUS Integration for Palo Alto VPN does not support MFA using SAML.

Supported factors

The following MFA Factors are supported:

When integrating with Okta RADIUS, the maximum supported number of enrolled factors is dependent on the size of resulting challenge message. Okta recommends that no more than eight ( 8 ) be enrolled at one time.

MFA Factor	Password Authentication Protocol PAP	Extensible Authentication Protocol - Generic Token Card EAP-GTC	Extensible Authentication Protocol - Tunneled Transport Layer Security EAP-TTLS
Custom TOTP Authentication	Supported	Supported	Supported
Duo(Push, SMS and Passcode only)	Supported	Not supported	Not supported
Email	Supported	Supported	Not supported
Google Authenticator	Supported	Supported	Supported - as long as challenge is avoided. For example MFA only or password, MFA.
Okta Verify (TOTP and PUSH)	Supported	Supported	Supported - as long as challenge is avoided. For example: MFA-only or password, MFA for TOTP. Push can work with primary auth + MFA as the push challenge is sent out-of-band.
RSA Token	Supported	Supported	Supported
Security Question	Supported	Supported	Not supported
SMS authentication	Supported	Supported	Not supported
Symantec VIP	Supported	Supported	Supported
Voice Call	Supported	Supported	Not supported
YubiKey	Supported	Supported	Supported

EAP-TTLS does not support enrollment
Authentication will fail unexpectedly when EAP-TTLS is enabled, either Okta Verify or Phone are specified as required enrollment policy, and the user is not enrolled in that factor.

Note

The U2F Security and Windows Hello MFA factors are not compatible with RADIUS-enabled implementations.
For additional information about the RADIUS apps refer to Configuring RADIUS applications in Okta.