Manage account settings

Use your apps dashboard to perform tasks related your account, such as editing your info, viewing notifications from your admins, resetting passwords, and customizing your display language.

Before you begin

  • If you don't know your username, contact your company's help desk who set up your organization's Okta accounts. If you forgot your password, use the Forgot password link at the bottom of the sign-­­in page to generate a new one. If the link isn't available, contact your IT department.

Tasks

Edit your info

Use your apps dashboard to edit the following personal information without having to contact an admin:

  • First name
  • Last name
  • Primary email
  • Secondary email
  • Phone
  • Secure image
  • Password
  • Display language
  • Forgotten Password Question

You can also add extra verification factors if it is required by your org.

View Okta notifications

On your apps dashboard, you receive notifications from your administrators. Previous messages are also available from the Notifications menu.

You receive notifications when new apps are assigned to you. These are one-time messages that are sent automatically. When you close the Notification box, the new app assignment message is removed. You can find newly assigned apps at the top of the app catalog of your dashboard.

You also receive notifications sent by your administrator. The administrator creates and manages these notifications.

When there is a new message, the Notifications list automatically displays as soon as you access your Home page. You can reopen the list at any time to review previous messages.

To view previous notifications, click the Notifications tab with the bell icon in the left sidebar of the Okta End-User Dashboard

Reset your Okta password

Use your apps dashboard to change your password without having to contact an administrator.

  1. Sign in to Okta. In your browser on your computer type your Okta sign-in URL, such as https://org-name.okta.com, where org-name is the name of your company or organization. Enter your username and password and follow the authentication prompts.
  2. From the OktaHome page, click your name and then click Settings.
  3. Go to Change Password and click Edit Profile. If multifactor authentication is configured, you are prompted to confirm your identity by using your second authentication factor.
  4. Enter your current and new password.
  5. Click the Change Password button to confirm the change.

Reset your Okta password without signing in

If self-service password reset is enabled for your org, use the following instructions to reset your password if it has been forgotten.

  1. In your browser on your computer type your Okta sign-in URL, such as https://org-name.okta.com, where org-name is the name of your company or organization.

  2. Click the Need help signing in? option at the bottom of the sign in panel, and then select Forgot Password.

  3. Enter your work email address and click Reset via Email. An email should be sent to you with instructions and a link to reset your password.

    Note: If you are part of an OIE org, you may have the option to use a different MFA factor to reset your password, depending on your org's settings.

Select your display language

Customize your Okta experience by selecting your language from a list of supported languages. After you sign in to Okta, you see your apps dashboard in the language you chose. All emails generated by Okta will also be in your selected language.

  1. Sign in to Okta.
  2. From your apps dashboard, click on your username, and go to Settings > Display Language.
  3. Click Edit.
  4. Select a language from the drop-down list.
  5. Click Save.

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