You receive an error message when you try to add an Okta Verify account

This error can occur when you try to add an account to Okta Verify on a Linux device.

Procedure

  • Make sure that your device has internet access.
  • From a browser, open your Okta End-User Dashboard and make sure that you can sign in.
  • Make sure that you entered the correct sign-in URL.
  • If the problem continues, report the issue to Okta.
    To do this, right-click the app icon, and then select Send feedback.