Troubleshoot Okta Verify on Linux devices

Learn how to troubleshoot Okta Verify problems on Linux devices and how to report issues.

If your problem persists, contact your help desk.

You're prompted to install Okta Verify or add an account, but it already exists

This message occurs when you try to add an Okta Verify account that's already enrolled on your Linux device.

You receive an error message when you try to add an Okta Verify account

This error can occur when you try to add an account to Okta Verify on a Linux device.

Account Details says your device or account was invalidated for use on Okta Verify

This message means your Okta Verify account or device is no longer valid for use on your Linux device.

You want to reinstall Okta Verify without help desk support

Steps for reinstalling Okta Verify on a Linux device without help desk assistance.