You're prompted to install Okta Verify or add an account, but it already exists

This message occurs when you try to add an Okta Verify account that's already enrolled on your Linux device.

Procedure

  • Enable user verification (passcode) in Okta Verify.
    1. Select the applicable account.
    2. Select the toggle to enable Passcode confirmation.
    3. Try to access the app again.
  • Install Okta Verify on a different device, enroll in Push and TOTP, and then use this device to access the app.