Atlassian Jira integration

Integrate Identity Security Posture Management (ISPM) with Atlassian Jira as a data source. This integration provides visibility and risk analysis for Atlassian Jira identities and permissions. To automate ticket creation on Atlassian Jira when new issues are detected by ISPM, use the Atlassian Jira (tickets) integration.

Create a personal access token

1. Sign in to your Jira admin account as an admin with access to all projects.

2. Go to Settings Atlassian account settings Security

3. In the API tokens section, click Create and manage API tokens.

4. Click Create API token without scopes.

5. Enter a name for the token.

6. Set the expiration date for the key to the maximum allowed value.

7. Click Create.

8. Copy your token and store it securely.

Create an admin API key

1. Sign in to your Atlassian account as an admin.

2. Select your organization and go to the Settings tab.

3. From the sidebar, go to API keys.

4. Click Create API key.

5. Select API key without scopes and click Next.

6. Enter a name for the key.

7. Set the expiration date for the key to the maximum allowed value.

8. Click Next and then click Create API Key.

9. Copy your admin API key and store it securely.

Add ISPM IPs to your Trusted IP Range

If your Jira has an IP allowlist, you must allowlist the ISPM IP addresses mentioned in the following steps to successfully integrate ISPM with Jira:

1. Sign in to your Atlassian account as an admin.

2. Select SecurityIP allowlists.

3. Select Create allowlist.

4. Enter a name for the allowlist.

5. Select the apps to add to the allowlist.

6. Enter the following IP addresses:

   • 13.52.68.184

   • 54.193.209.206

   • 13.57.96.208

   • 184.72.14.192

7. Select Enable the allowlist immediately.

8. Select Create.