Troubleshooting

When troubleshooting, always start with a review of the elements in the basic health check and then examine the troubleshooting guide for details of a particular issue or concern.

• Troubleshoot application integrations - Overview details of troubleshooting basic application problems.
• Troubleshoot upgrades - Common problems and solutions encountered during upgrade.
• Perform basic health check - Use this check list to identify the root cause of issues to ensure that all relevant components of the solution are working properly.

Related topics

• Troubleshooting guide - This guide describes and troubleshoots the common errors that can occur in the Access Gateway.
• Troubleshooting tools - Troubleshooting tools for common issues.
• Access Gateway logs
• Supported technologies