Application process flow
Troubleshooting applications requires a general methodology or process. This guide describes a general troubleshooting process, involving applications, logs, DNS and related areas. In general application troubleshooting involves these areas:
SP initiated flow: |
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- User accesses application (by url).
- Access Gateway intercepts the request. If the session is invalid, it redirects the user for authentication on Okta.
- On success, the user is sent back to Access Gateway which creates a session and then...
- Forwards the request to the application.
- The application then handles the request and the result is returned.
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IDP Initiated flow: |
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- User signs in to Okta.
- User selects app.Okta send app with auth to Access Gateway.
- Access Gateway proxies to the enterprise application.
- Application generates result which is returned to user.
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