View standard device details
Review the users, security signals, and identifiers shown for iOS and Android devices, and for macOS and Windows devices when your org doesn't have the Device Visibility feature enabled.
Device Visibility
If you enable the Device Visibility feature, then details appear using a different view for these platforms:
- macOS: View macOS device details
- Windows: View Windows device details
Device users
A user profile represents an identity that uses an enrolled device to sign in to your org. A user can have more than one profile on a device. For example, a single user can have a business profile to access restricted company apps, and a personal profile to access personal files.
A single device can also have more than one user who signs in using the same device. The device details page displays a maximum of 20 users associated with the device, even though there may be more than 20 users assigned to the device.
| Details by device user | Description |
|---|---|
| User | The user's name and email address. For example, Cristina Young c.young@example.com. |
| Enrollment date | Date that the device was enrolled in Okta Verify. |
| Management status |
|
| Lock screen | Indicates whether the user unlocked the lock screen with Password, Password with Windows Hello, or if it's Disabled. |
| Device recovery | Select View recovery PIN to view the existing recovery PIN or to generate a new PIN for Okta Device Access. |
Device security signals
| Device security signal | Description |
|---|---|
| OS version | The OS version installed on the device. For example, 13.5.1 |
| Disk encryption | Indicates whether the device storage is encrypted. On macOS, this reflects FileVault status. On Windows, this reflects BitLocker status. The device is marked as encrypted only if encryption is active and enabled on the system volume. For example, Fully encrypted. |
| Secure Enclave | Indicates whether the iOS or macOS device supports Secure Enclave. |
| Jailbreak | Indicates whether the iOS device is jailbroken. |
| Hardware Keystore | Indicates whether the Android device supports a hardware keystore. |
| Rooting | Indicates whether the Android device is rooted. |
| Trusted Platform Module | Indicates whether the Windows Trusted Platform Module is in use. |
Device identifiers
| Device identifier | Description |
|---|---|
| Display name | The display name of the device.
For example, Maya's iPhone. |
| Platform | The operating system of the device. |
| Manufacturer | The vendor that created the physical device. For example, APPLE. |
| Model | The device type or design. For example, iPhone. |
| Serial number | The serial number for the device. |
| OS Version | The operating system software version of the device. |
| IMEI | International Mobile Equipment Identity (IMEI) is a unique number for identifying a mobile device on a Global System for Mobile communication (GSM) network.
Okta Verify doesn't collect this information, but a custom app can collect it. |
| MEID | Mobile Equipment Identifier (MEID) is a unique number for identifying a mobile device on a network that uses Code-Division Multiple Access (CDMA) protocols for second-generation and third-generation wireless communication.
Okta Verify doesn't collect this information, but a custom app can collect it. |
| UDID | The unique device ID (UDID) that's used to identify Apple devices on an iOS or macOS platform. |
| Security Identifier | The Security Identifier (SID) is a unique number for the user, user group, or other security principal. |
| Authenticator app key | A unique identifier for the specific instance of an authenticator app enrolled on the device. |
| Dedicated hardware | Indicates if dedicated hardware exists for a Trusted Platform Module (TPM).
The unique identifier hash isn't shown for devices with a TPM. Instead, the placeholder Present - No hash available appears. |