Suspend and unsuspend users

Suspending people in your organization is useful if you have temporary and contract workers, or when your employees are on leaves of absence. You may also want to suspend a user who has permanently left your organization so that you can review their group and app assignments. Suspended users' app and group memberships are maintained and are reinstated when the user is unsuspended.

Using an overly complex or long search query can result in an error.

  1. In the Admin Console, go to DirectoryPeople.
  2. Optional. Enter a user's first name, primary email, or username in the search field and then click the Search icon.
  3. Optional. Perform an advanced user search:
    1. Click Advanced Search.
    2. Select a search filter from the Choose field list. You can filter your search results by created or updated date and time, or you can select base or custom attributes to filter your results.
    3. Select a filter option:

      • Starts with: Returns results that start with the specified value.

      • Equals: Returns results that explicitly match the specified value.

      • Contains: Returns results where the attribute field contains the specified value.

        The Contains filter is only available for the firstName, lastName, email, and login attributes. The search term must contain at least three characters.

      • Greater than: Returns results that are greater than the specified value. For text searches, the filter returns results that come alphabetically after the search term.

      • Less than: Returns results that are less than the specified value. For text searches, the filter returns results that come alphabetically before the search term.

    4. Enter a search value in the Value field.
    5. Optional. Click Add filter to add an additional filter and then repeat steps a to d. Click Clear all filters to clear the ones you've already entered.
    6. Click Search.
  4. Optional. Use the Status menu to filter results by user status.
  5. Select one of these options:
    • To suspend a user, click a user name in the Person & Username column, select More Actions, and select Suspend.
    • To unsuspend a user, select Suspended in the left menu, click a user name in the Person & Username column, and click Activate.