Add a rule for identity verification for account actions

Early Access release. See Enable self-service features.

Add this rule to require users to verify their identity with an identity verification (IDV) vendor when they need to perform account actions, like enrollment and recovery.

Prerequisites

• If your org uses the third-generation Sign-In Widget, upgrade to version 7.20 or later for all brands.

• Create an IDV vendor. See Add an identity verification vendor as an identity provider.

Add the rule

1. In the Admin Console, go to SecurityAuthentication Policies.

2. Select Okta account management.
3. Click Add Rule.
4. Enter a descriptive rule name, like Identity verification-based enrollment.
5. Set the following IF conditions.
   • User type: Any user type
   • User group membership includes: Any
   • User is: Any
   • Device platform is: Any platform
   • User's IP is: Any
   • Risk is: Any
   • The following custom expression is true: accessRequest.operation == 'enroll'
6. Set the following THEN conditions.
   • Access is: Allowed after successful, and then Identity verification
   • Identity verification service: Any IDV option
7. Click Save.

User experience

Users verify their identity with an IDV instead of using an authenticator. The user experience is different with each IDV.

Related topics

Okta account management policy

Add a rule for identity verification for account actions

Add a rule for password recovery and account unlock