MFA Enrollment by User report

Use this report to view the types and count authenticators that users in your Org have enrolled. This helps you improve the security of your organization by, for example, monitoring the adoption of strong authentication and assessing the impact that a sign-in policy change might have on your users' ability to pass an MFA challenge.

The report data is refreshed periodically during the day.

Before you begin

Ensure that these conditions are in place:

  • You are signed in as a super admin, org admin, read-only admin, mobile admin, or reports admin.
  • Your browser’s pop-up blocker is disabled.

Get report

  1. In the Admin Console, go to ReportsReports.
  2. In the Multifactor Authentication section, click MFA enrollment by user.
  1. Click Edit Filters.
  1. Select one of the following fields, choose an operator, and then enter an appropriate value:
Field Value
Authenticator count Enter the number of distinct types of authenticators the user has enrolled in to. For example, if a user has enrolled Password, Email, and Okta Verify, then the user has an Authenticator count of 3.
Authenticator type Select the type of authenticator, such as Okta Verify.
Group Enter the name of a group.
User email Enter the user’s primary email address. This may differ from the user’s Username.
User Enter the name of the user who is a part of your Universal Directory.
User activated Select the date on which the user last transitioned to the Active status.
User created Select the date on which the user was created.
User isAdmin Select whether the user is assigned an administrative role in Okta.
User status Select the user’s account status, such as Active, Deprovisioned, Suspended, or Staged,
  1. Optional. Click Add Filter to add more filters, or click X to remove a filter.
  2. Click Apply to view the report.
  3. Optional. Click the gear icon () at the top of the data table to select columns to display.

To download the report, click CSV Export.


The data table includes a set of columns that describe users who match the report criteria. When the page is first loaded, or after a modification to the filter criteria, the data table is refreshed. When you download the report, more columns are available. To avoid ambiguity when joining data from CSV files across different report types, the export file uses column headings that differ from those in the Admin Console. Refer to the following table for a mapping of the headings.

CSV column header

UI Label

Description not applicable The user’s id.
user.fullName User full name The user’s first and family name. User email The user’s primary email address. Note this may differ from the user’s Username.
user.mobilePhone not applicable The user’s mobile phone number.
authenticators.type Authenticator type A comma-separated list of the distinct types of authenticators that the user has enrolled.
authenticators.count Authenticator count The count of distinct authenticator types that the user has enrolled. Group names A comma-separated list of groups to which the user belongs.
user.isAdmin User isAdmin Whether the user is assigned an administrative role in Okta.
user.status User status The user’s account status in Okta, such as Active, Pending user action, Deprovisioned, Suspended, or Staged.
user.login User username The user’s username, also known as login.
user.primaryPhone not applicable The user’s primary phone number.
user.created User created The timestamp when the user was created.
user.activated User activated The timestamp when a user last transitioned to Active status.