Alternative options to service accounts
Okta service accounts are accounts shared by one or more users, necessary for managing API tokens, AD Agents, or LDAP Agents. However, depending on your use case, you may want to explore alternative options before using service accounts for shared access.
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An Okta Active Directory (AD) agent doesn't require a separate shared account to share the management of the AD agents installed on your host servers. See Active Directory integration prerequisites.
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Create a service account specifically for creating Okta API tokens. As an alternative, you can use OAuth 2.0 instead.
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The following blogs provide additional information that may help you understand whether you need to create API tokens or create new shared accounts.